Information We Collect
At durnivaletho, we collect information that helps us provide you with exceptional personal budgeting services. We believe in transparency about what we collect and why we need it.
Personal Information You Provide
When you create an account or use our services, you may provide us with:
- Your name, email address, and contact information
- Financial account information necessary for budgeting analysis
- Income and expense data to create your personal budget
- Payment information for subscription services
- Communication preferences and feedback
- Profile information including goals and budgeting preferences
Information We Collect Automatically
Our platform automatically collects certain information to improve your experience:
- Device information including IP address, browser type, and operating system
- Usage patterns and interaction data with our platform
- Location data (with your permission) for relevant financial insights
- Session information and login timestamps
- Performance metrics and error logs for service improvement
Important: We never collect more financial information than necessary to provide our budgeting services. All financial data is encrypted and stored securely according to UK financial regulations.
How We Use Your Data
Your information helps us deliver personalized budgeting solutions and continuously improve our services. Here's exactly how we use your data:
Primary Service Delivery
- Creating and maintaining your personal budget dashboard
- Providing spending analysis and financial insights
- Generating personalized budgeting recommendations
- Sending account notifications and budget alerts
- Processing payments and managing subscriptions
- Providing customer support and technical assistance
Service Improvement and Communication
We also use your information to enhance our platform and keep you informed:
- Analyzing usage patterns to improve user experience
- Developing new features based on user behavior
- Sending educational content about personal finance
- Providing updates about service changes or improvements
- Conducting surveys and gathering feedback
We process your data based on legitimate interests, contractual necessity, and your consent where required by law. You can withdraw consent at any time through your account settings.
Data Sharing and Third Parties
durnivaletho takes data sharing seriously. We never sell your personal information to third parties. However, we may share limited information in specific circumstances:
Service Partners
We work with trusted partners who help us deliver our services:
- Payment processors for subscription and transaction management
- Cloud storage providers for secure data hosting
- Financial data aggregators for account connectivity
- Email service providers for communication delivery
- Analytics providers for service improvement insights
Legal and Compliance Requirements
We may share information when legally required or necessary to protect our users and services:
- Compliance with UK financial regulations and reporting requirements
- Response to valid legal requests and court orders
- Protection against fraud and security threats
- Enforcement of our terms of service and user agreements
Our Commitment: All third-party partners are bound by strict confidentiality agreements and must meet our high standards for data protection and security.
Security Measures
Protecting your financial information is our top priority. We employ multiple layers of security to safeguard your data:
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Advanced encryption for data storage and backup systems
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Secure API connections with financial institutions
- Automated threat detection and response systems
Operational Security
Beyond technical measures, we maintain strict operational security:
- Limited access to personal data on a need-to-know basis
- Regular security training for all staff members
- Secure development practices and code reviews
- Incident response procedures for potential security events
- Regular backup and disaster recovery testing
Despite our comprehensive security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks and maintain the highest protection standards.
Your Rights and Control
Under UK data protection laws, you have significant rights regarding your personal information. We're committed to making these rights easy to exercise:
Access and Portability
- Right to Access: Request a copy of all personal data we hold about you
- Data Portability: Download your data in a commonly used format
- Account Dashboard: View and manage your information through your account settings
Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Limit how we process your information
How to Exercise Your Rights
You can exercise these rights through several methods:
- Use the privacy controls in your account dashboard
- Contact our privacy team at info@durnivaletho.sbs
- Send a written request to our registered office
- Call our privacy helpline at +447800923555
We'll respond to your requests within 30 days and provide clear information about any actions we've taken. In some cases, we may need to verify your identity before processing requests.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and meet legal obligations:
Retention Periods
- Active Account Data: Retained while your account remains active
- Financial Transaction Data: Kept for 7 years per UK financial regulations
- Communication Records: Retained for 3 years for customer service purposes
- Marketing Data: Deleted within 12 months of account closure
- Analytics Data: Anonymized after 18 months
Account Deletion Process
When you close your account or request data deletion:
- Personal profile information is deleted immediately
- Financial data is anonymized within 30 days
- Backup systems are purged within 90 days
- Legal compliance data is retained as required by law
- You'll receive confirmation once deletion is complete
Even after account deletion, we may retain anonymized data for research and service improvement purposes. This data cannot be linked back to your identity.
International Data Transfers
While durnivaletho operates primarily within the UK, some of our service providers may process data internationally. We ensure all transfers meet strict protection standards:
Transfer Safeguards
- All international transfers comply with UK GDPR requirements
- Data processing agreements include adequate protection clauses
- Regular audits of international partners' security practices
- Encryption requirements for all cross-border data movement
Countries and Regions
We may transfer data to:
- European Economic Area countries with adequacy decisions
- United States under appropriate safeguards
- Other jurisdictions only with explicit consent or legal basis
We continuously monitor international data protection developments and adjust our transfer practices accordingly to maintain the highest protection standards.
Privacy Questions and Contact
Have questions about our privacy practices or need to exercise your rights? We're here to help.
Email us at info@durnivaletho.sbs
Call us at +44 7800 923555
Write to us at:
Unit 12, White Rose Business Park
Meadowbrook Park, Halfway
Sheffield S20 3PJ
United Kingdom
This Privacy Policy was last updated on January 15, 2025. We may update this policy periodically to reflect changes in our practices or legal requirements. We'll notify you of any material changes through your account or email.